Documentation Executive

18,000 - 25,000 /month

Atlantic Container Line Private Limited

Sector 11 Belapur, Navi Mumbai

1 - 3 years Experience in Back Office / Data Entry

Replies in 24hrs

1 Opening

Full Time

Skills Required

> 30 WPM Typing Speed

Computer Knowledge

Data Entry

Email Writing

Internet Surfing

MS Excel

MS Word

Job Highlights

Graduate and above

Females Only

10:00 AM - 06:00 PM | 6 days working

Job Benefits: PF

Job Description

Customer Service & Documentation Executive will be responsible for handling customer communication, shipment coordination, and preparation of export/import documentation in freight forwarding operations. The role requires coordination with customers, shipping lines, transporters, overseas agents, and internal teams to ensure smooth shipment execution and timely documentation.

Key Responsibilities:

*Customer Service

- Act as the primary point of contact for customers regarding shipment status and inquiries.

*Coordinate with shippers, consignees, transporters, and overseas agents.

*Provide shipment updates and resolve customer queries promptly.

*Ensure high levels of customer satisfaction and maintain long-term relationships.

*Shipment Coordination, Arrange bookings with shipping lines, airlines, and co-loaders.

*Follow up with transporters and warehouses for cargo pickup and delivery.

*Monitor shipment schedules, vessel departures, and transit updates.

*Coordinate with internal departments for smooth shipment handling.

Documentation:

*Prepare and verify export and import documents such as:

Bill of Lading (BL / HBL / MBL)

Commercial Invoice

Packing List

Shipping Instructions

Delivery Orders

Ensure accuracy of documents before submission to carriers or customers.

*Maintain proper records and documentation in the system. Compliance & Coordination

*Ensure shipments comply with customs regulations and company procedures.

*Coordinate with customs brokers and agents for smooth clearance.

*Maintain shipment files and update internal systems.

Required Skills & Qualifications:

*Bachelor’s degree in Logistics, Supply Chain, Business Administration, or related field.

*1–3 years experience in freight forwarding / logistics industry.

*Good knowledge of export/import documentation and shipping procedures.

*Strong communication and coordination skills.

Proficiency in MS Office (Excel, Word, Outlook).

Ability to work under pressure and meet shipment deadlines.

Preferred Skills

Knowledge of shipping lines, incoterms, and international trade procedures.

Experience working with overseas agents and freight forwarding software.

Other Details

It is a Full Time Back Office / Data Entry job for candidates with 1 - 3 years of experience.

More about this Documentation Executive job

What skills and experience do you need for this Documentation Executive job?
Ans : To apply for this Documentation Executive job, candidates should have skills like > 30 WPM Typing Speed, Computer Knowledge, Data Entry, Email Writing, Internet Surfing, MS Excel, MS Word along with 1-3 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Documentation Executive job ranges between ₹18,000-₹25,000 per month. This is a Full Time job.
What are the working days and timings for this job?
Ans : This Documentation Executive job has 6 days working days and timings from 10:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 11 Belapur, Mumbai.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 1-3 years of experience can apply for this Documentation Executive job. Only female candidates can apply.
What are the key responsibilities of this Documentation Executive job?
Ans : As a Documentation Executive, key responsibilities include skills like > 30 WPM Typing Speed, Computer Knowledge, Data Entry, Email Writing, Internet Surfing, MS Excel, MS Word. This role is part of Back Office / Data Entry category.
Where is this job located?
Ans : This Documentation Executive job is located in Sector 11 Belapur, Mumbai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like > 30 WPM Typing Speed, Computer Knowledge, Data Entry, Email Writing, Internet Surfing, MS Excel, MS Word along with 1-3 years of experience is ideal for this Documentation Executive job.
Why should you apply for this Documentation Executive job?
Ans : This Documentation Executive job offers a salary between ₹18,000-₹25,000 per month. This is a Full Time opportunity and has 1 openings available.