What skills and experience do you need for this Back Office Documentation Executive job?

To apply for this Back Office Documentation Executive job, candidates should have skills like > 30 WPM Typing Speed, Computer Knowledge, Email Writing, MS Excel along.

What is the salary and job type for this role?

The salary for this Back Office Documentation Executive job ranges between ₹14,000-₹16,000 per month. This is a Full Time job.

What is the work schedule for this Back Office Documentation Executive job?

This Back Office Documentation Executive job has 6 days working days and timings from 09:30 AM - 06:00 PM.

Do you need to visit the office for this job?

Yes, candidates need to visit the office and work from the location in Belapur, Mumbai.

How many vacancies are there for this Back Office Documentation Executive job?

There is 1 vacancy for this Back Office Documentation Executive role.

Is this job open for all genders?

Yes, this Back Office Documentation Executive job is open for both male and female candidates.

What are the key responsibilities of this Back Office Documentation Executive job?

As a Back Office Documentation Executive, key responsibilities include skills like > 30 WPM Typing Speed, Computer Knowledge, Email Writing, MS Excel. This role is part of Back Office / Data Entry category.

What is the job location for this position?

The job location for this Back Office Documentation Executive position is Belapur, Mumbai.

Who is the right fit for this Back Office Documentation Executive job?

A candidate having skills like > 30 WPM Typing Speed, Computer Knowledge, Email Writing, MS Excel is the right fit for this Back Office Documentation Executive job.

What makes this Back Office Documentation Executive job a good opportunity?

This Back Office Documentation Executive job is a good opportunity as it offers a salary between ₹14,000-₹16,000 per month. This is a Full Time job and has 1 openings.

Back Office Documentation Executive

14,000 - 16,000 /month

Amicos Console Services Private Limited

Belapur, Mumbai

Freshers in Back Office / Data Entry

1 Opening

Full Time

Skills Required

> 30 WPM Typing Speed

Computer Knowledge

Email Writing

MS Excel

Job Highlights

12th Pass and above

All genders

09:30 AM - 06:00 PM | 6 days working

Job Description

Customer Service & Documentation Executive – Logistics

Location: Navi Mumbai
Experience: Fresher / 0–1 Year
Employment Type: Full-Time
Department: Customer Service & Operations
Work Mode: Office-based

About the Role

We are looking for a motivated and detail-oriented fresher to join our Logistics & Freight Forwarding team as a Customer Service & Documentation Executive.

The candidate will work closely with customers, shipping lines, transporters, overseas agents, and internal operations teams to coordinate shipments and ensure that all required documentation is completed accurately and on time.

This is a good opportunity for a fresher who wants to build a career in Logistics, Freight Forwarding, Import & Export, and International Shipping.

Key Responsibilities

1. Customer Service

Communicate with customers regarding shipment status, documentation, schedules and requirements.
Respond to customer queries through email and telephone in a professional manner.
Provide regular shipment updates to customers.
Coordinate with customers for pending documents and shipment instructions.
Maintain good relationships with existing customers.
Escalate operational issues to the senior team when required.

2. Documentation

Prepare and maintain shipment-related documents.
Check documents received from customers and overseas agents for completeness and accuracy.
Maintain proper records of shipment documents.
Ensure documents are filed systematically and are easily retrievable.

3. Shipment Coordination

Coordinate with shipping lines, overseas agents, transporters, CFS/ICD and other service providers.
Follow up on vessel schedules, cargo movement and shipment milestones.
Update internal systems/Excel sheets with shipment information.
Track ETD, ETA, arrival, documentation and delivery status.
Follow up with relevant parties to ensure shipments move as per schedule.

4. Import & Export Operations Support

Assist the operations team in day-to-day import and export activities.
Learn the basic processes involved in:
- Sea Freight – LCL & FCL
- Import shipments
- Export shipments
- Customs clearance
- CFS/ICD operations
- Delivery coordination
- Freight forwarding documentation
Coordinate with internal departments to ensure smooth shipment execution.

5. Reporting & Data Management

Prepare daily/weekly shipment status reports.
Maintain customer and shipment databases.
Update Excel trackers accurately.
Ensure timely follow-up on pending activities.
Maintain proper email correspondence and documentation records.

Skills Required

Good English communication skills, both written and verbal.
Basic knowledge of MS Excel, Word and Outlook/email.
Good follow-up and coordination skills.
Attention to detail.
Willingness to learn logistics and freight forwarding processes.
Ability to communicate professionally with customers and vendors.
Good organizational and time-management skills.
Positive attitude and willingness to take responsibility.

Qualification

Graduate in B.Com / BBA / BBM / BMS / Logistics / Supply Chain / International Business or any relevant field.
Freshers are welcome to apply.
Candidates with basic knowledge of Import/Export or Freight Forwarding will have an added advantage.

What We Offer

Practical training in freight forwarding and international logistics.
Exposure to Import & Export operations.
Opportunity to interact with customers, shipping lines and overseas logistics partners.
Learning opportunity in LCL, FCL, documentation and shipment coordination.
Career growth opportunities within the logistics and freight-forwarding industry.
Professional and supportive work environment.

Ideal Candidate

We are looking for someone who is:

The candidate should be comfortable working in an office environment and should have a genuine interest in developing a long-term career in Logistics & Freight Forwarding.

Career Growth

Fresher → Customer Service & Documentation Executive → Senior Executive → Customer Service/Operations Coordinator → Assistant Manager → Manager

Salary: As per experience and industry standards.

Other Details

It is a Full Time Back Office / Data Entry job for candidates with Freshers.

More about this Back Office Documentation Executive job

What skills and experience do you need for this Back Office Documentation Executive job?
Ans : To apply for this Back Office Documentation Executive job, candidates should have skills like > 30 WPM Typing Speed, Computer Knowledge, Email Writing, MS Excel along.
What is the salary and job type for this role?
Ans : The salary for this Back Office Documentation Executive job ranges between ₹14,000-₹16,000 per month. This is a Full Time job.
What is the work schedule for this Back Office Documentation Executive job?
Ans : This Back Office Documentation Executive job has 6 days working days and timings from 09:30 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Belapur, Mumbai.
How many vacancies are there for this Back Office Documentation Executive job?
Ans : There is 1 vacancy for this Back Office Documentation Executive role.
Is this job open for all genders?
Ans : Yes, this Back Office Documentation Executive job is open for both male and female candidates.
What are the key responsibilities of this Back Office Documentation Executive job?
Ans : As a Back Office Documentation Executive, key responsibilities include skills like > 30 WPM Typing Speed, Computer Knowledge, Email Writing, MS Excel. This role is part of Back Office / Data Entry category.
What is the job location for this position?
Ans : The job location for this Back Office Documentation Executive position is Belapur, Mumbai.
Who is the right fit for this Back Office Documentation Executive job?
Ans : A candidate having skills like > 30 WPM Typing Speed, Computer Knowledge, Email Writing, MS Excel is the right fit for this Back Office Documentation Executive job.
What makes this Back Office Documentation Executive job a good opportunity?
Ans : This Back Office Documentation Executive job is a good opportunity as it offers a salary between ₹14,000-₹16,000 per month. This is a Full Time job and has 1 openings.