We are looking for a Document Verification (Office) to join our team at Market Wizards Realmart Private Limited. The role offers ₹12,000 - ₹16,000 and involves managing customer calls, delivering outstanding customer service related to Life Insurance. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is 10th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Back Office / Data Entry job for candidates with Freshers.
More about this Document Verification (Office) job
Can freshers or experienced candidates apply for this Document Verification (Office) role?
Ans : Candidates who have a 10th Pass and above qualification can apply for this Document Verification (Office) role.
What is the salary and job type for this role?
Ans : The salary for this Document Verification (Office) job ranges between ₹12,000-₹16,000 per month. This is a Full Time job.
What are the working days and timings for this job?
Ans : This Document Verification (Office) job has 6 days working days and timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Janakpuri, Delhi.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Document Verification (Office) job is open for both male and female candidates.
Where is this job located?
Ans : This Document Verification (Office) job is located in Janakpuri, Delhi.
Why should you apply for this Document Verification (Office) job?
Ans : This Document Verification (Office) job offers a salary between ₹12,000-₹16,000 per month. This is a Full Time opportunity and has 10 openings available.