Dispatch Executive

Job Description – Dispatch Executive

Job Title: Dispatch Executive
Location: Chennai
Experience: 0–3 Years
Employment Type: Full-time
Work Mode: On-site

About the Role

We are looking for a detail-oriented and responsible Dispatch Executive to manage the end-to-end dispatch process, including document handling, packing, coordination with courier/logistics partners, tracking shipments, and maintaining accurate dispatch records.

Key Responsibilities

• Manage daily dispatch activities and ensure timely shipment of documents/materials.

• Verify documents, packages, addresses, and dispatch details before shipment.

• Coordinate with courier and logistics partners for pickups and deliveries.

• Prepare and maintain dispatch registers, shipment details, and tracking records.

• Generate and maintain AWB / consignment details and update shipment status.

• Track dispatched items and follow up on delayed or undelivered shipments.

• Coordinate with internal teams regarding dispatch requirements and delivery status.

• Handle returned, undelivered, or damaged shipments and coordinate for re-dispatch where required.

• Ensure proper filing and documentation of all dispatch-related records.

• Maintain confidentiality and security of documents/materials being dispatched.

• Prepare regular dispatch reports and provide updates to the concerned teams.

• Ensure adherence to company policies and dispatch procedures.

Required Skills

• Good communication and coordination skills.

• Basic knowledge of courier and logistics operations.

• Good MS Excel and documentation skills.

• Strong attention to detail and accuracy.

• Ability to maintain records and track multiple shipments.

• Good follow-up and time-management skills.

• Ability to work independently and coordinate with multiple teams.

Qualification

• Any Graduate / Diploma holder.

• 0–3 years of experience in dispatch, logistics, courier coordination, office administration, or a similar role.

• It is a Full Time Back Office / Data Entry job for candidates with 0 - 3 years of experience.