Data Entry Operator

Job Title:

Software Implementation & Support Specialist

Job Summary:

We use the Quick Dry Clean software to manage our daily work and customer orders.
Your main job will be to operate this software correctly and make sure all our franchise stores are using it properly too.

You will enter data in the system, check if others are entering it on time, and help solve any problems they face while using the software.

The software also sends WhatsApp messages to customers — such as invoices, order updates, or offers. If a customer replies on WhatsApp, you will politely respond and help them with basic issues like billing, delivery time, or order status. For bigger issues, you will inform the Plant Manager.

Over time, you will also learn how to use the WhatsApp feature to send promotional messages or schemes to customers.

Key Responsibilities (KRAs):
1. Enter all data accurately and completely into the Quick Dry Clean software.
2. Ensure all franchise stores use the software correctly and make entries on time.
3. Track plant staff and order progress using the software dashboard.
4. Help franchise staff with software-related queries and escalate unresolved issues to the Plant Manager or software developer.
5. Learn and use the WhatsApp feature in the software to send customer offers or updates.
6. Check and respond to customer WhatsApp messages sent through the software, and resolve basic queries quickly and politely.

• It is a Full Time Back Office / Data Entry job for candidates with 6 months - 1 years of experience.

More about this Data Entry Operator job

1. What is the eligibility criteria to apply for this Data Entry Operator job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹25000 per month that depends on your interview. It's a Full Time job in Gurgaon.
3. How many working days are there for this Data Entry Operator job?
   Ans: This Data Entry Operator job will have 6 working days.
4. Are there any charges applicable while applying or joining this Data Entry Operator job?
   Ans: No, there is no fee applicable for applying this Data Entry Operator job and during the employment with the company, i.e., Refresh Fabricare.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Data Entry Operator role?
   Ans: There is an immediate opening of 1 Data Entry Operator at Refresh Fabricare
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Back Office / Data Entry job.
8. What are the timings of this Data Entry Operator job?
   Ans: This Data Entry Operator job has 11:00 AM - 07:00 PM timing.