Job Responsibilities
1. Enter accurate patient, hospital, claim and scheme-related data into the healthcare information system.
2. Collect, verify and update data from various sources and maintain proper records.
3. Perform data entry and data management related to government healthcare schemes such as MJPJAY and Ayushman Bharat – PMJAY.
4. Verify patient documents, hospital records, claim documents and other supporting paperwork.
5. Maintain and update claim processing and claim settlement records in the system.
6. Prepare daily, weekly and monthly reports as required by the reporting manager.
7. Scan documents, print files and maintain digital and physical records.
8. Maintain proper filing systems, registers, logs and documentation.
9. Coordinate with hospital staff and internal departments for data collection, document verification and pending information.
10. Conduct hospital ward visits, whenever required, to collect and verify relevant information and documents.
11. Monitor the accuracy and completeness of data entered into the system and correct errors when identified.
12. Follow government scheme guidelines, company policies and data confidentiality requirements.
13. Operate office equipment such as computers, printers, scanners and photocopiers as required.
14. Follow up on pending documents, incomplete records and data discrepancies to ensure timely completion of assigned work.
Key Responsibilities at the Branch Office
· Claim Processing Support
· Claim Settlement Support
· Document Verification
· Data Entry and Data Management
· Report Preparation
· Hospital Coordination
· Scheme Compliance Monitoring
Record Maintenance and Filing