BPO Executive – Freshers & Experienced
Job Title: BPO Executive
Job Type: Full-Time
Department: Customer Support / Operations
Experience: Freshers & Experienced
Qualification: 12th Pass / Any Degree
Salary: ₹15,000 – ₹18,000 per month
Job Description
We are looking for enthusiastic and motivated BPO Executives to join our team. The ideal candidate should have good communication skills, basic computer knowledge, and a customer-focused attitude.
Freshers who are interested in starting their careers in the BPO industry are encouraged to apply.
Roles & Responsibilities
- Handle inbound and outbound customer calls.
- Respond to customer queries through calls, emails, and live chat.
- Provide accurate information about products and services.
- Resolve customer complaints and ensure customer satisfaction.
- Maintain customer information and update records.
- Follow company processes, policies, and quality standards.
- Achieve daily and monthly performance targets.
Skills Required
- Good communication skills in English.
- Knowledge of Tamil, Malayalam, or Hindi is an added advantage.
- Basic computer knowledge.
- Good listening and problem-solving skills.
- Positive attitude and willingness to learn.
- Ability to work independently and as part of a team.
Eligibility Criteria
- Freshers and experienced candidates can apply.
- 12th Pass / Any Graduate.
- Basic English communication is required.
- Willingness to work in rotational shifts, if required.
Benefits
- Training will be provided for freshers.
- Career growth opportunities.
- Professional work environment.
- Performance-based incentives (if applicable).
How to Apply: Interested candidates can apply through Indeed with their updated resume.