We are looking for a responsible and proactive individual who can handle both data entry tasks and customer/vendor follow-ups. The role requires accuracy in maintaining records, good communication skills for handling calls, and the ability to follow up with customers, suppliers, and internal teams to ensure smooth operations.
Data Entry:
Enter and update customer/vendor/order details in company software or spreadsheets.
Maintain accurate records and ensure data integrity.
Generate reports and share with management as required.
Check and verify documents before data entry.
Customer Care & Follow-up:
Handle inbound and outbound calls with customers and vendors.
Follow up on pending orders, payments, or services.
Provide information and support regarding products, services, or order status.
Coordinate with internal departments to resolve issues.
Maintain positive relationships to ensure customer/vendor satisfaction.
Minimum qualification: 12th pass / Graduate (preferred).
Good communication skills (Hindi/English/regional language as required).
Proficiency in MS Office (Excel, Word) and basic computer operations.
Typing speed with accuracy.
Strong follow-up skills and problem-solving ability.
Ability to multitask and work independently.
Office-based role.
Regular working hours with flexibility during deadlines.