A Naukri Group company
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A Naukri Group companyLoginHire Local Staff
15,000 - 20,000 /month
Hicon Enterprises
Gandhi Nagar, Delhi
2 - 6+ years Experience in Back Office / Data Entry
Full Time
We are looking for a Customer Relationship Executive to join our team at Hicon Enterprises to handle customer calls, provide exceptional customer support and resolve queries . The role offers an attractive in-hand salary of ₹ 15,000 - ₹ 18,000 and opportunities for growth.
Key Responsibilities:
Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.
Busy Software is required ( Mandatory)
Job Requirements:
The minimum qualification for this role is 12th Pass , graduation and 2 - 6+ years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.The candidate must have knowledge of Busy accounting software.
High Demand
