CRM Executive

Job Summary:
We are seeking a proactive and detail-oriented CRM Executive to join our dynamic team. The role involves managing client interactions, coordinating between departments, handling documentation, and ensuring smooth customer engagement processes. This position is open to candidates with 1 to 6+ years of experience. Freshers with strong communication and organizational skills are also encouraged to apply for the Junior CRM Executive profile.

Key Responsibilities:

• Act as a point of contact between the company and clients for queries, updates, and follow-ups.

• Coordinate effectively with internal departments (Sales, Accounts, Operations) to ensure seamless workflow.

• Manage and maintain client records and documentation accurately and securely.

• Prepare and draft official correspondence, agreements, and reports as required.

• Conduct follow-up calls and communication to support collection and payment reminders.

• Handle paperwork related to client onboarding, project documentation, and contract management.

• Maintain an organized filing system (both physical and digital) for easy retrieval of documents.

• Assist in the preparation of reports, presentations, and data summaries for management review.

• Monitor client accounts and support collection of dues within stipulated timelines.

• Ensure compliance with company policies and standards in all documentation and client communications.

Key Requirements:

• Educational Qualification: Graduate in any discipline (preferred: Business Administration, Commerce, or related fields).

• Experience: Minimum 1 year to 6+ years of experience in CRM, customer service, sales coordination, or related roles. Freshers may apply for Junior CRM Executive positions.

• Strong communication and interpersonal skills (both written and verbal).

• Proficiency in MS Office (Word, Excel, PowerPoint); familiarity with CRM software is an advantage.

• Excellent organizational and time-management abilities.

• Attention to detail and ability to handle multiple priorities under deadlines.

• Professional attitude and a customer-centric approach.

• It is a Full Time Back Office / Data Entry job for candidates with 6 months - 6+ years Experience.

More about this CRM Executive job

1. What is the eligibility criteria to apply for this CRM Executive job?
   Ans: The candidate should be Diploma and above and above with 6 months - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹5000 - ₹12000 per month that depends on your interview. It's a Full Time job in Agra.
3. How many working days are there for this CRM Executive job?
   Ans: This CRM Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this CRM Executive job?
   Ans: No, there is no fee applicable for applying this CRM Executive job and during the employment with the company, i.e., GANPATI INFRASTRUCTURE DEVELOPMENT COMPANY LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this CRM Executive role?
   Ans: There is an immediate opening of 10 CRM Executive at GANPATI INFRASTRUCTURE DEVELOPMENT COMPANY LIMITED
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Back Office / Data Entry job.
8. What are the timings of this CRM Executive job?
   Ans: This CRM Executive job has 10:30 AM - 06:30 PM timing.