Commercial Executive

Job Description – Commercial Executive

Key Responsibilities:

• Review and maintain the billing system as per EPM framework.

• Monitor actual revenue vs. targets at district/microgrid level.

• Identify gaps in billing and revenue processes and propose corrective measures.

• Set up and oversee Reading Quality Check (RQC) and Bill Quality Check (BQC) mechanisms.

• Manage the bill rectification process, including consumer communication and resolution.

• Monitor and drive revenue recovery from both prepaid and postpaid consumers.

• Track overdue payments and generate debtors aging reports for follow-up and escalation.

• Coordinate with field teams and operations to resolve outstanding dues and recover revenue.

• Support development, troubleshooting, and complaint redressal in digital payment systems.

• Generate fortnightly flash reports, monthly MIS, and management dashboards.

• Analyze consumer usage and payment patterns to provide insights for revenue enhancement.

• Assist in tariff/package revisions and revenue impact assessments.

• Conduct revenue assurance checks to detect leakage or incorrect metering.

• Ensure audit compliance of billing, collections, and documentation.

• Work with IT/Data teams for report automation and integration with SAP/Power BI/MS Excel/Other.

• Conduct periodic training for field teams on billing, revenue recovery, and commercial SOPs.

• It is a Full Time Back Office / Data Entry job for candidates with 5 - 6 years of experience.