Collection Executive

12,000 - 25,000 /month

Mr Management

Dwarka Mor, Delhi

0 - 3 years Experience in Back Office / Data Entry

5 Openings

Full Time

Job Highlights

12th Pass and above

All genders

10:00 AM - 06:00 PM | 6 days working

Job Description

We are looking for a Collection Executive to join our team at Mr Management. The role offers ₹12000 - ₹25000 and involves managing customer calls, delivering outstanding customer service related to Loan/ Credit Card. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Back Office / Data Entry job for candidates with 0 - 3 years of experience.

More about this Collection Executive job

Can freshers or experienced candidates apply for this Collection Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-3 years of experience can apply for this Collection Executive role.
How much can you earn in this position?
Ans : You can earn between ₹12,000-₹25,000 per month in this Collection Executive position.
What is the work schedule for this Collection Executive job?
Ans : This Collection Executive job has 6 days working days and timings from 10:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Dwarka Mor, Delhi.
How many vacancies are there for this Collection Executive job?
Ans : There are 5 vacancies for this Collection Executive role.
Is this job open for all genders?
Ans : Yes, this Collection Executive job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Collection Executive position is Dwarka Mor, Delhi.
What makes this Collection Executive job a good opportunity?
Ans : This Collection Executive job is a good opportunity as it offers a salary between ₹12,000-₹25,000 per month. This is a Full Time job and has 5 openings.