Collections Executive – Roles & Responsibilities
Contact customers via phone, emails to collect overdue payments
Follow up on outstanding invoices and ensure timely recovery of dues
Maintain accurate records of customer payments and outstanding balances
Coordinate with the accounts and sales departments regarding collections
Resolve customer queries related to billing and payments
Prepare daily, weekly, and monthly collection reports
Ensure compliance with company policies and legal guidelines during collections
Update collection status in the system on a regular basis
Escalate critical or long-pending cases to management
Maintain professional and ethical behaviour while dealing with customers
Support legal or recovery processes when required
Graduate candidate with More than one year experience in Payment Collection. No filed Work , Only Female candidate require. Job time 10 to 7 Location : Stadium Cross Road, Navrangpura, Ahmedabad-380009