Job Description – Business Operations Associate
Position: Business Operations Associate
Location: Madurai
Department: Business Operations
Reporting to: Manager
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About the Role
We are seeking a detail-oriented and proactive Business Operations Associate to support the smooth functioning of our day-to-day operations. This role involves working closely with cross-functional teams to ensure efficiency, process improvement, and seamless execution of business strategies.
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Key Responsibilities
•	Assist in managing and optimizing daily business operations across departments.
•	Coordinate with internal teams (sales, finance, HR, marketing, etc.) to ensure alignment with business objectives.
•	Track operational KPIs, prepare reports, and provide insights to support management decisions.
•	Identify process gaps and suggest improvements for efficiency and scalability.
•	Support business projects, ensuring timely delivery and compliance with standards.
•	Maintain accurate documentation, data records, and reports for audits and reviews.
•	Act as a point of contact for vendors, partners, and internal stakeholders.
•	Assist with budgeting, expense tracking, and resource allocation activities.
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Requirements
•	Bachelor’s degree in Business Administration, Operations Management, or related field.
•	1–3 years of experience in business operations, project coordination, or similar roles (freshers with strong skills may also be considered).
•	Strong organizational and multitasking abilities.
•	Proficiency in MS Office (Excel, PowerPoint, Word) and familiarity with business tools (CRM, ERP preferred).
•	Excellent communication, problem-solving, and analytical skills.
•	Ability to work in a fast-paced environment and manage deadlines effectively.
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Preferred Skills
•	Knowledge of process improvement frameworks (Lean, Six Sigma, etc.) is a plus.
•	Experience in data analysis and reporting.
•	Strong interpersonal skills for cross-team collaboration.
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What We Offer
•	Opportunity to work closely with leadership and contribute to business growth.
•	A dynamic, collaborative, and learning-driven work environment.
•	Competitive salary and career advancement opportunities.