We are looking for a Business Operations Manager to join our team at startngo The role involves updating accurate data in databases, spreadsheets, and systems as required. With a collaborative environment and growth opportunities, the position offers a ₹20000 - ₹23000 salary.
Job Description
•	Receive and manage calls related to emergency vehicle break down orders from vendors
•	Able to respond quickly to emergency calls, knowledge of local routes, and the ability to use GPS navigation systems,
•	Monitored dispatched calls and takes action to resolve and correct service problems or potential problems.
•	Handled driver/customer escalations in accordance with established procedures.
•	Effectively manage ETAs (Estimated Time of Arrivals) to ensure the provision of timely customer service.
•	Have basic computer and typing skills. Capture and manage order information and customer details
•	Flexibility to work during late evenings and weekends, and peak seasons,
Required Experience, Skills and Qualifications
•	Any degree.
•	Excellent communication in kannada, English, Hindi with additional South Indian language will be an added advantage
•	Flexible to work in rotational shift ( No night shifts)
•	Comfortable to work in start-up environment
•	Prior experience with automobile fleet operations, customer handling background will be mostly preferred.