About the Role:
We are looking for a smart and organized Business Operations Executive to support our daily business activities. This role includes import coordination, customer service, sales calls, reporting, social media handling, and online order management.
Key Responsibilities:
Coordinate import shipments and documentation
Respond to customer queries and provide timely support
Make follow-up calls to businesses/institutions for sales
Prepare simple business reports/ trackers
Support social media posting and engagement
Process e-commerce orders and manage returns or issues
Required Skills:
Good knowledge of Microsoft Excel
Strong English – spoken and written
Ability to analyze data and solve problems
Basic exposure to AI tools (e.g., ChatGPT) is a plus
Qualifications:
Graduate (any stream)
1–5 years of work experience preferred