Designation - Operations Manager
Salary – 50000 - 60000
Role & responsibilities
• Lead, mentor, and motivate a team to achieve individual and team goals.
• Plan, assign, and monitor work to ensure deadlines are met and quality standards
• Develop and implement processes to improve team efficiency and productivity.
• Lead, mentor, and motivate a team to achieve individual and team goals.professional development of team members.
• Act as the primary point of contact between the team and management.
• Resolve conflicts and address team concerns in a timely and effective manner.
• Monitor key performance indicators (KPIs) and generate reports for management.
• Ensure adherence to company policies, procedures, and regulatory requirements.
• Participate in onboarding, and training of new team members.
• Identify opportunities for process improvements and implement solutions
• Intercations with clients to ensure that the SLA’s are met
Preferred Candidates
• Prior experience in Business Operations or a similar role.
• Strong leadership and team management skills.