Key Responsibilities:
Oversee day-to-day business operations across departments.
Lead and manage the Secondary Sales Team, ensuring achievement of sales targets and market coverage.
Monitor secondary sales performance, dealer productivity, and market execution.
Develop and implement operational strategies to improve productivity and efficiency.
Track business KPIs and prepare daily, weekly, and monthly MIS reports.
Optimize business processes and ensure compliance with company policies and SOPs.
Monitor budgets, operational costs, and resource utilization.
Drive process improvements and operational excellence initiatives.
Conduct performance reviews, coach team members, and ensure target achievement.
Support dealer development, customer engagement, and sales operations.
Present operational and sales performance reports to senior management.
Resolve operational challenges and implement corrective actions.
Ensure compliance with statutory and organizational requirements.
Requirements:
Experience in Business Operations, Sales Operations, or Operations Management.
Experience in handling secondary sales teams and dealer/distributor networks.
Strong leadership, planning, and team management skills.
Excellent analytical, problem-solving, and decision-making abilities.
Proficiency in MS Excel, ERP systems, and MIS reporting.
Strong communication and stakeholder management skills.
Preferred Skills:
Business Operations Management
Secondary Sales & Distribution Management
Team Leadership
Dealer & Channel Management
MIS & Data Analysis
Process Improvement
Budget & Cost Control
ERP/CRM Systems
Strategic Planning