Business Operations Manager

Job Title: Centre Manager / Facility Manager

Location: Gurugram
Department: Operations / Centre Management
Reports To: Manager – CRM/Operations

Job Summary:

We are looking for a dynamic and customer-focused Centre Manager / Facility Manager to lead operations at our co working space. As the Point of Contact (POC), you will be the face of the center ensuring seamless day-to-day functioning, top-tier member experience, facility upkeep, and vendor coordination. This role is ideal for someone who thrives in a fast-paced, community-driven environment and has a strong sense of ownership.

Key Responsibilities:

Centre Operations:

• Ensure smooth functioning of daily operations, from opening to closing.

• Oversee cleanliness, workspace readiness, utilities, and ambiance across shared and private areas.

• Maintain all office infrastructure including internet, HVAC, lighting, and IT support.

Member Experience:

• Serve as the primary POC for members, clients, and visitors—ensuring a warm, responsive, and solution-oriented approach.

• Resolve member queries, grievances, or escalations with empathy and speed.

• Ensure community events, on boarding, and engagement initiatives are supported operationally.

Vendor & Maintenance Management:

• Coordinate with vendors for housekeeping, security, IT, and pantry services.

• Manage AMC schedules, repairs, preventive maintenance, and compliance checks.

• Track and manage consumables, inventory, and center assets.

Reporting & Coordination:

• Prepare daily/weekly reports on occupancy, footfall, facility status, issues, and budgets.

• Collaborate with central operations, IT, marketing, and finance teams for seamless communication.

Safety & Compliance:

• Ensure the center complies with health, safety, and legal regulations (fire drills, exit plans, hygiene).

• Maintain visitor logs, access control systems, and CCTV surveillance as per policy.

Qualifications:

• Bachelor’s degree in any field.

• 2–5 years’ experience managing operations in a co working space (facility background), hospitality setup or premium commercial property.

• Excellent verbal and email writing communication skills.

• Strong interpersonal, problem-solving, and organizational abilities.

• Comfortable using tools like FMS, CRMs, visitor management systems and MS Office.

Bonus Points:

• Experience in Co-working space as Facility/Centre Managers or POC’s

• Passion for building vibrant, member-centric communities.

• Experience managing multi-tenant or high-traffic locations.

Budget: 35 - 40K per month or as per last drawn.

• It is a Full Time Back Office / Data Entry job for candidates with 3 - 6 years of experience.

More about this Business Operations Manager job

1. What is the eligibility criteria to apply for this Business Operations Manager job?
   Ans: The candidate should be Graduate and above and above with 3 - 6 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹35000 - ₹40000 per month that depends on your interview. It's a Full Time job in Gurgaon.
3. How many working days are there for this Business Operations Manager job?
   Ans: This Business Operations Manager job will have 6 working days.
4. Are there any charges applicable while applying or joining this Business Operations Manager job?
   Ans: No, there is no fee applicable for applying this Business Operations Manager job and during the employment with the company, i.e., BIZDEED HR SOLUTIONS (OPC) PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Business Operations Manager role?
   Ans: There is an immediate opening of 1 Business Operations Manager at BIZDEED HR SOLUTIONS (OPC) PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Back Office / Data Entry job.
8. What are the timings of this Business Operations Manager job?
   Ans: This Business Operations Manager job has 10:00 AM - 06:00 PM timing.