Business Analyst - Reporting and Operations Support

Analyst Role and Responsibilities • Prepare and update reporting packs, trackers, dashboards, and skeleton packs for Monthly Business Reviews (MBRs), ensuring data accuracy and relevance; gather necessary inputs from PLs & departments. • Support recruitment activities by sharing updates such as recruitment process reminders and assisting with induction coordination. • Maintain and update pipeline sales insight reports, track progress, and provide detailed analysis to support decision-making. • Ensure timely submission and accuracy of timesheets; chase missing timesheets and resolve discrepancies to maintain compliance. Track completion of mandatory training, report compliance to management, and assist in implementing strategies to improve engagement. • Support debt recovery efforts by following up on outstanding items in collaboration with Performance Leaders and finance teams. • Create and share updates such as win-flash notifications; actively follow up on large opportunities, significant wins, and losses to ensure timely updates for monthly meetings. • Coordinate meetings and training sessions, including agendas, logistics, and follow-ups, to ensure smooth execution. • Support the development and implementation of apprentice rotation schedules, monitor progress, and liaise with department managers to facilitate smooth transitions. • Execute ad-hoc data analysis and reporting tasks to support client engagements and internal projects, ensuring accuracy and timely delivery. • Take on additional tasks and projects as assigned by Performance Leaders. • Knowledge of Profinda system would be an added advantage. • Offer insights during team meetings to enhance performance and client experience through process excellence and innovation. • Provide support for document processing tasks and maintain workflow accuracy in line with service standards. Role and Responsibilities • Prepare and update reporting packs, trackers, dashboards, and skeleton packs for Monthly Business Reviews (MBRs), ensuring data accuracy and relevance; gather necessary inputs from PLs & departments. • Support recruitment activities by sharing updates such as recruitment process reminders and assisting with induction coordination. • Maintain and update pipeline sales insight reports, track progress, and provide detailed analysis to support decision-making. • Ensure timely submission and accuracy of timesheets; chase missing timesheets and resolve discrepancies to maintain compliance. Track completion of mandatory training, report compliance to management, and assist in implementing strategies to improve engagement. • Support debt recovery efforts by following up on outstanding items in collaboration with Performance Leaders and finance teams. • Create and share updates such as win-flash notifications; actively follow up on large opportunities, significant wins, and losses to ensure timely updates for monthly meetings. • Coordinate meetings and training sessions, including agendas, logistics, and follow-ups, to ensure smooth execution. • Support the development and implementation of apprentice rotation schedules, monitor progress, and liaise with department managers to facilitate smooth transitions. • Execute ad-hoc data analysis and reporting tasks to support client engagements and internal projects, ensuring accuracy and timely delivery. • Take on additional tasks and projects as assigned by Performance Leaders. • Knowledge of Profinda system would be an added advantage. • Offer insights during team meetings to enhance performance and client experience through process excellence and innovation. • Provide support for document processing tasks and maintain workflow accuracy in line with service standards. Education / professional qualifications • Education : BBA/BCom/Any Graduate Degree from Tier 1/2 College • Prior Experience: 0 -6 months relevant experience within Administrative Services or a similar process in leading MNC.