Job Title: Banking Assistant - Front Office Executive (Fresher)
Location: CG Road
Department: Front Office
We are looking for fresh graduate students to join our team as Banking Assistants in the Front Office Executive role. This is an exciting entry-level opportunity to begin a career in the banking industry. As a Front Office Executive, you will be the first point of contact for our customers, assisting with their queries and providing excellent customer service while supporting daily banking operations.
Customer Service: Greet customers, assist with basic banking queries, and provide information about products and services.
Transaction Support: Help customers with account inquiries, deposits, withdrawals, and form filling.
Front Office Operations: Answer calls, schedule appointments, and maintain a professional reception area.
Documentation: Assist in processing customer forms and maintaining accurate records.
Promote Bank Services: Inform customers about new products and promotions.
Compliance: Ensure all customer interactions are compliant with bank policies and security guidelines.
Education: Recent Graduate (preferably in any discipline).
Skills: Strong communication and customer service skills, basic computer knowledge (MS Office).
Attributes: Friendly, professional, and eager to learn.