Back Office Banking Assistant

20,000 - 25,000 /month

Omkar Enterprises

Fort, Mumbai

1 - 2 years Experience in Back Office / Data Entry

25 Openings

Full Time

Skills Required

Computer Knowledge

Data Entry

Email Writing

Internet Surfing

MS Excel

MS Word

Job Highlights

Post Graduate and above

All genders

09:30 AM - 06:30 PM | 6 days working

Job Benefits: Insurance, PF, Medical Benefits

PAN Card, Aadhar Card, Bank Account

Job Description

Job Title

Seva Sarthi / Grahak Mitra (Banking Operations)

Industry

Banking / BFSI

Employment Type

Full-Time

Salary

₹24,000 CTC per month

Qualification

Any Graduate

Experience

6 months to 1 year of experience preferred (BFSI sector preferred)
Fresh graduates with strong communication skills may also be considered.

Age Criteria

21 to 32 years

Job Location

Bank Branch (Relocation candidates will be given preference)

Job Summary

We are looking for customer-focused and enthusiastic professionals for the position of Seva Sarthi / Grahak Mitra. The selected candidate will assist customers visiting the bank branch, provide guidance on digital banking services, resolve basic banking queries, and ensure a smooth customer experience.

Key Responsibilities

Welcome and assist walk-in customers at the bank branch.
Guide customers on ATM transactions, UPI, internet banking, and other digital banking services.
Resolve basic banking-related queries professionally.
Direct customers to the appropriate counters or banking services.
Maintain high standards of customer satisfaction.
Ensure a positive and professional branch environment.
Handle customer concerns calmly and effectively.

Required Skills

Good communication and interpersonal skills.
Customer service orientation.
Basic knowledge of banking and digital payment services.
Problem-solving ability.
Professional attitude and willingness to learn.
Basic computer knowledge.

Key Highlights

No sales targets.
No field work (In-house banking role).
Excellent career growth opportunities in the BFSI sector.
Customer-facing role in a reputed banking environment.

Benefits

Competitive salary package.
Stable banking sector career.
Professional work environment.
Opportunity for learning and career advancement.

Application Process

Interested candidates can share their updated CV via WhatsApp.

Note: After initial screening, shortlisted candidates will receive the next steps in the recruitment process. Relocation candidates will be given preference.

Other Details

It is a Full Time Back Office / Data Entry job for candidates with 1 - 2 years of experience.

More about this Back Office Banking Assistant job

What skills and experience do you need for this Back Office Banking Assistant job?
Ans : To apply for this Back Office Banking Assistant job, candidates should have skills like Computer Knowledge, Data Entry, Email Writing, Internet Surfing, MS Excel, MS Word along with 1-2 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹20,000-₹25,000 per month in this Back Office Banking Assistant position.
What is the work schedule for this Back Office Banking Assistant job?
Ans : This Back Office Banking Assistant job has 6 days working days and timings from 09:30 AM - 06:30 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Fort, Mumbai.
How many vacancies are there for this Back Office Banking Assistant job?
Ans : There are 25 vacancies for this Back Office Banking Assistant role.
Is this job open for all genders?
Ans : Yes, this Back Office Banking Assistant job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Back Office Banking Assistant, you will work on skills like Computer Knowledge, Data Entry, Email Writing, Internet Surfing, MS Excel, MS Word.
What is the job location for this position?
Ans : The job location for this Back Office Banking Assistant position is Fort, Mumbai.
Who is the right fit for this Back Office Banking Assistant job?
Ans : A candidate having skills like Computer Knowledge, Data Entry, Email Writing, Internet Surfing, MS Excel, MS Word with 1-2 years of experience is the right fit for this Back Office Banking Assistant job.
What makes this Back Office Banking Assistant job a good opportunity?
Ans : This Back Office Banking Assistant job is a good opportunity as it offers a salary between ₹20,000-₹25,000 per month. This is a Full Time job and has 25 openings.