Banking Assistant

About the Role

A Banking Assistant supports day-to-day banking operations, customer service activities, and administrative tasks within the branch. The role ensures efficient handling of customer queries, documentation, and financial service processes while maintaining professionalism and accuracy.

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Key Responsibilities

Assist customers with account-related queries, deposits, withdrawals, and routine banking transactions.

Handle onboarding of new customers including KYC documentation and form filling.

Support loan processing, credit card applications, and service requests.

Maintain accurate records, data entry, and daily MIS reporting.

Coordinate with branch staff to ensure smooth operations.

Manage customer complaints and escalate issues when required.

Assist in cash handling, cheque processing, and verification tasks.

Ensure compliance with bank policies, RBI guidelines, and security procedures.

Help with cross-selling banking products like savings accounts, loans, insurance, and digital services.

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Skills & Qualifications

Minimum: Graduate in any discipline (preferred).

Basic knowledge of banking products and operations.

Strong communication skills (Hindi / English / Regional language).

Good computer skills: MS Office, typing, email handling.

Positive attitude and willingness to learn.

Ability to work under pressure and meet deadlines.

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Key Competencies

Customer service orientation

Attention to detail

Integrity and confidentiality

Time management

Problem-solving ability

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Salary Range

₹18,000 – ₹22,000 per month (may vary based on bank and location).

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Career Growth

Banking Assistant → Customer Service Officer → Senior Officer → Assistant Manager → Branch Manager

• It is a Full Time Back Office / Data Entry job for candidates with 0 - 1 years of experience.

More about this Banking Assistant job

1. What is the eligibility criteria to apply for this Banking Assistant job?
   Ans: The candidate should be Graduate and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹22000 per month that depends on your interview. It's a Full Time job in Bhubaneswar.
3. How many working days are there for this Banking Assistant job?
   Ans: This Banking Assistant job will have 6 working days.
4. Are there any charges applicable while applying or joining this Banking Assistant job?
   Ans: No, there is no fee applicable for applying this Banking Assistant job and during the employment with the company, i.e., National Banking Academy.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Banking Assistant role?
   Ans: There is an immediate opening of 30 Banking Assistant at National Banking Academy
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Back Office / Data Entry job.
8. What are the timings of this Banking Assistant job?
   Ans: This Banking Assistant job has 10:00 AM - 06:00 PM timing.