Banking Assistant

17,000 - 25,000 /month

Digitech Call System Private Limited

Sector V - Salt Lake, Kolkata

1 - 2 years Experience in Back Office / Data Entry

New

10 Openings

Full Time

Job Highlights

Graduate and above

All genders

09:00 AM - 06:00 PM | 6 days working

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Banking Team Lead to join our team at Digitech Call System Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Banking. The role offers ₹17000 - ₹25000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 1 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Rotational shift.

Other Details

It is a Full Time Back Office / Data Entry job for candidates with 1 - 2 years of experience.

More about this Banking Assistant job

What is the eligibility criteria to apply for this Banking Assistant job?
Ans: The candidate should be Graduate and above and above with 1 - 2 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹17000 - ₹25000 per month that depends on your interview. It's a Full Time job in Kolkata.
How many working days are there for this Banking Assistant job?
Ans: This Banking Assistant job will have 6 working days.
Are there any charges applicable while applying or joining this Banking Assistant job?
Ans: No, there is no fee applicable for applying this Banking Assistant job and during the employment with the company, i.e., DIGITECH CALL SYSTEM PRIVATE LIMITED.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Banking Assistant role?
Ans: There is an immediate opening of 10 Banking Assistant at DIGITECH CALL SYSTEM PRIVATE LIMITED
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Back Office / Data Entry job.
What are the timings of this Banking Assistant job?
Ans: This Banking Assistant job has 09:00 AM - 06:00 PM timing.