We are looking for a Banking Process to join our team . This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Banking. The role offers ₹13000 - ₹15000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is 10th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Back Office / Data Entry job for candidates with Freshers.
More about this Banking Assistant job
What is the eligibility criteria to apply for this Banking Assistant job?
Ans: The candidate should be 10th Pass and above and above with Freshers of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹13000 - ₹15000 per month that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Banking Assistant job?
Ans: This Banking Assistant job will have 6 working days.
Are there any charges applicable while applying or joining this Banking Assistant job?
Ans: No, there is no fee applicable for applying this Banking Assistant job and during the employment with the company, i.e., Aim Enterprise.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Banking Assistant role?
Ans: There is an immediate opening of 25 Banking Assistant at Aim Enterprise
Who can apply for this job?
Ans: Only Female candidates can apply for this Back Office / Data Entry job.
What are the timings of this Banking Assistant job?
Ans: This Banking Assistant job has 09:00 AM - 06:00 PM timing.
Candidates can call HR for more info.
Read More
Other Details
Incentives
No
No. Of Working Days
6
Shift
Day
Contract Job
No
Salary
₹ 13000 - ₹ 15000
Regional Languages
Hindi
English Proficiency
Yes
Contact Person
Nikita Shirke
Interview Address
S V Road, Mumbai
Posted 10+ days ago
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