Job Description – Backend Executive (Loan Processing)
Position: Backend Executive – Loan Processing
Department: Loan Processing / Operations
Experience: 1–3 Years
Location: Tilak Nagar
Employment Type: Full-Time (09:30 AM to 6:30 PM)
About the Role
We are looking for a detail-oriented and responsible Backend Executive to support the end-to-end loan processing activities. The candidate will be responsible for coordinating with customers, sales teams, banks/NBFCs and internal teams to ensure timely processing and disbursement of loan applications.
Key Responsibilities
Handle backend processing of Personal Loans, Business Loans, LAP and other loan products.
Verify and validate customer documents received from the sales/calling team.
Check KYC, income documents, bank statements, GST/ITR and other required documents.
Enter and update customer/application details accurately in the CRM/system.
Coordinate with banks, NBFCs, credit and operations teams for loan processing.
Follow up on pending documents, queries, login status and approvals.
Track applications from login to sanction and disbursement.
Maintain daily MIS and update application status.
Identify documentation discrepancies and coordinate for timely resolution.
Ensure all files are processed within defined TAT.
Maintain proper records of customer applications and documentation.
Coordinate with the sales team to ensure smooth movement of cases.
Follow company policies and lender-specific guidelines.
Required Skills
Good knowledge of loan processing and documentation
Good communication and coordination skills.
Basic knowledge of MS Excel, Word and CRM systems.
Strong follow-up and analytical skills.
Ability to work under pressure and meet TAT.
Good attention to detail.
Ability to handle multiple applications simultaneously.
Prior experience with Banks/NBFCs/DSAs/Loan Processing Companies will be preferred.
Qualification
Graduate in any discipline.
Candidates with experience in banking, NBFC, DSA or financial services will be preferred.
Salary – Fixed + Variable.
₹13,000 – ₹15,000 per month, depending on experience and skills + Incentive based on achieving target..