Backend Executive

Role Description:

Provide user support and customer service on company-supported computer applications and platforms. Troubleshoot problems and advise on the appropriate action.

Key Responsibilities

·        respond to requests for technical assistance in person, via phone, chat or email

·        diagnose and resolve technical hardware and software issues

·        research questions using available information resources

·        advise user on appropriate action

·        follow standard help desk procedures

·        log all help desk interactions

·        administer help desk software

·        follow up with customers and users to ensure complete resolution of issues

·        redirect problems to correct resource

·        identify and escalate situations requiring urgent attention

·        track and route problems and requests and document resolutions

·        prepare activity reports

·        inform management of recurring problems

·        stay current with system information, changes and updates

·        help update training manuals for new and revised software and hardware

• It is a Full Time Back Office / Data Entry job for candidates with 1 - 2 years of experience.

More about this Backend Executive job

1. What is the eligibility criteria to apply for this Backend Executive job?
   Ans: The candidate should be Graduate and above and above with 1 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹20000 per month that depends on your interview. It's a Full Time job in Ahmedabad.
3. How many working days are there for this Backend Executive job?
   Ans: This Backend Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Backend Executive job?
   Ans: No, there is no fee applicable for applying this Backend Executive job and during the employment with the company, i.e., SODEXO GROUP.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Backend Executive role?
   Ans: There is an immediate opening of 2 Backend Executive at SODEXO GROUP
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Back Office / Data Entry job.
8. What are the timings of this Backend Executive job?
   Ans: This Backend Executive job has 09:00 AM - 06:00 PM timing.