We are looking for a Backend Executive to join our team . This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Loan/ Credit Card. The role offers ₹16000 - ₹25000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is 12th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Back Office / Data Entry job for candidates with Freshers.
More about this Backend Executive job
What is the eligibility criteria to apply for this Backend Executive job?
Ans: The candidate should be 12th Pass and above and above with Freshers of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹16000 - ₹25000 per month that depends on your interview. It's a Full Time job in Noida.
How many working days are there for this Backend Executive job?
Ans: This Backend Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Backend Executive job?
Ans: No, there is no fee applicable for applying this Backend Executive job and during the employment with the company, i.e., Darwin Capital.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Backend Executive role?
Ans: There is an immediate opening of 10 Backend Executive at Darwin Capital
Who can apply for this job?
Ans: Only Female candidates can apply for this Back Office / Data Entry job.
What are the timings of this Backend Executive job?
Ans: This Backend Executive job has 10:00 AM - 07:00 PM timing.
Candidates can call HR for more info.
Read More
Other Details
Incentives
No
No. Of Working Days
6 days working
Contract Job
No
Salary
₹ 16000 - ₹ 25000
Contact Person
Sunil
Interview Address
Sector 18, Noida
Posted 10+ days ago
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