Backend Executive

Courier Collection Coordination:

o Schedule and manage courier collections for various clients across PAN India.

o Ensure timely coordination with the assigned FBOs for smooth pickup and delivery operations.

o Communicate with clients regarding the status of their scheduled courier collections and resolve any related issues promptly.

Tracking & Reporting:

o Maintain daily Excel sheets to track courier pickups and deliveries.

o Regularly update and review the shipment statuses, ensuring accurate data entry.

o Monitor and report on the delivery performance, including delays or issues related to shipments.

Client Communication:

o Act as the primary point of contact for clients regarding all courier collection inquiries.

o Provide timely updates to clients on the status of their shipments and resolve any concerns.

FBO Coordination:

o Communicate and coordinate with FBOs to ensure efficient courier collection and delivery services.

o Ensure the smooth execution of daily operations by liaising with FBOs for timely pickups and deliveries.

Data Management:

o Maintain and update accurate records in Excel for all courier pick-ups and deliveries.

o Generate daily, weekly, and monthly reports for management review, ensuring all data is up-to-date and error-free.

Tracking Shipments:

o Regularly track shipments through the designated tracking system, ensuring all packages are moving as scheduled.

o Address any discrepancies, delays, or issues with shipments and take corrective actions.

• It is a Full Time Back Office / Data Entry job for candidates with 0 - 6 months of experience.