Back Office Team Leader

20,000 - 43,000 /month*

Indian Corporate Business Centre Limited

Karaikal, Pondicherry

₹3,000 incentives included

Freshers in Back Office / Data Entry

New

45 Openings

* Incentives included

Full Time

Job Highlights

All Education levels

All genders

09:00 AM - 06:00 PM | 6 days working

Job Description

We are looking for a Back Office Team Leader to join our team at Indian Corporate Business Centre Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹20000 - ₹43000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Back Office / Data Entry job for candidates with Freshers.

More about this Back Office Team Leader job

What is the eligibility criteria to apply for this Back Office Team Leader job?
Ans: The candidate should be All Education levels and above with Freshers of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹20000 - ₹43000 per month + Incentives that depends on your interview. It's a Full Time job in Pondicherry.
How many working days are there for this Back Office Team Leader job?
Ans: This Back Office Team Leader job will have 6 working days.
Are there any charges applicable while applying or joining this Back Office Team Leader job?
Ans: No, there is no fee applicable for applying this Back Office Team Leader job and during the employment with the company, i.e., INDIAN CORPORATE BUSINESS CENTRE LIMITED.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Back Office Team Leader role?
Ans: There is an immediate opening of 45 Back Office Team Leader at INDIAN CORPORATE BUSINESS CENTRE LIMITED
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Back Office / Data Entry job.
What are the timings of this Back Office Team Leader job?
Ans: This Back Office Team Leader job has 09:00 AM - 06:00 PM timing.