We are looking for a Back office support person to join our team. The role offers In Hand Salary and involves managing customer calls, delivering outstanding customer service Daily coordination with our Engineers, etc. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints, if any.
Log customer interactions and track follow-ups.
Collaborate with team members to escalate and address more complex concerns.
Job Requirements:
The minimum qualification for this role is Degree and Experience of 2-3 years in the similar field. The role involves coordinating with our Engineers, checking their reports, maintaining the register, providing right information to customers. Candidates must be open to a 6 Days (5 days at office and one day from home) in a week. Must be flent in English, good experience with Excel, Power point, word