Job Responsibilities:
Manage day-to-day back-office and courier-related activities.
Receive, check, and organize products/orders for dispatch.
Pack products safely and securely according to courier requirements.
Prepare shipping labels, invoices, and courier documents.
Coordinate with courier partners for pickup and delivery.
Update order and shipment details in Excel/software.
Maintain records of dispatched and received parcels.
Check product quantity and condition before packing.
Handle basic computer work, data entry, printing, and scanning.
Coordinate with the sales/warehouse team regarding orders.
Ensure the packing area is clean and organized.
Report damaged, missing, or incorrect items to the supervisor.
Perform other back-office duties as assigned.