Back Office Staff

12,000 - 25,000 /month*

Dare2learn Academy Private Limited

Dalhousie, Kolkata

₹5,000 incentives included

0 - 6 months Experience in Back Office / Data Entry

20 Openings

Incentives included

Full Time

Job Highlights

12th Pass and above

All genders

09:00 सुबह - 06:00 शाम | 6 days working

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Back Office Staff to join our team Bpo. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹12000 - ₹20000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 0.5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Back Office / Data Entry job for candidates with 0 - 6 months of experience.

More about this Back Office Staff job

What is the eligibility criteria to apply for this Back Office Staff job?
Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹12000 - ₹25000 per month + Incentives that depends on your interview. It's a Full Time job in Kolkata.
How many working days are there for this Back Office Staff job?
Ans: This Back Office Staff job will have 6 working days.
Are there any charges applicable while applying or joining this Back Office Staff job?
Ans: No, there is no fee applicable for applying this Back Office Staff job and during the employment with the company, i.e., DARE2LEARN ACADEMY PRIVATE LIMITED.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Back Office Staff role?
Ans: There is an immediate opening of 20 Back Office Staff at DARE2LEARN ACADEMY PRIVATE LIMITED
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Back Office / Data Entry job.
What are the timings of this Back Office Staff job?
Ans: This Back Office Staff job has 09:00 सुबह - 06:00 शाम timing.