Back Office Staff

25,000 - 40,000 /month*

Aktd Technology Corporation

Sector 58 Noida, Noida

₹10,000 incentives included

2 - 3 years Experience in Back Office / Data Entry

Replies in 24hrs

2 Openings

Incentives included

Full Time

Skills Required

> 30 WPM Typing Speed

Computer Knowledge

Data Entry

MS Excel

Job Highlights

Graduate and above

All genders

10:00 AM - 07:00 PM | 5 days working

PAN Card, Aadhar Card, Bank Account

Job Description

Job Description – Chat & Blended Process (Banking)Location: Sector 58, NoidaShift: RotationalWorking Days: 5 Days (2 rotational week-offs)Salary: Up to ₹40,000+ per month (based on experience)About the RoleWe are hiring experienced and customer-focused professionals for a Chat and Blended Process with a reputed banking client. The role involves handling customer queries through chat, email, and limited voice support, ensuring high-quality service and adherence to banking protocols.Key ResponsibilitiesHandle customer queries via chat, email, and occasional voice interactions.Provide accurate information related to banking products, processes, and services.Resolve issues efficiently while maintaining high customer satisfaction.Follow data security, compliance, and confidentiality guidelines.Document interactions and update CRM systems accurately.Meet performance metrics including quality, TAT, and productivity.Required Skills & ExperienceMinimum 1–3 years of experience in Chat / Blended / Customer Support processes (banking experience preferred).Excellent written and verbal communication skills.Strong typing speed and accuracy.Ability to handle multiple chats and multitask effectively.Problem-solving skills and customer-centric approach.Comfortable with rotational shifts.QualificationsMinimum: Graduate (Any stream).Proficiency in English.Basic understanding of banking processes will be an advantage.BenefitsCompetitive salary (up to ₹40,000+).Growth opportunities with a reputed banking client.Training and skill enhancement.How to ApplyInterested candidates may share their updated resume or contact us for further details on 9311528101.

Other Details

It is a Full Time Back Office / Data Entry job for candidates with 2 - 3 years of experience.

More about this Back Office Staff job

What is the eligibility criteria to apply for this Back Office Staff job?
Ans: The candidate should be Graduate and above and above with 2 - 3 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹25000 - ₹40000 per month + Incentives that depends on your interview. It's a Full Time job in Noida.
How many working days are there for this Back Office Staff job?
Ans: This Back Office Staff job will have 5 working days.
Are there any charges applicable while applying or joining this Back Office Staff job?
Ans: No, there is no fee applicable for applying this Back Office Staff job and during the employment with the company, i.e., Aktd Technology Corporation.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Back Office Staff role?
Ans: There is an immediate opening of 2 Back Office Staff at Aktd Technology Corporation
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Back Office / Data Entry job.
What are the timings of this Back Office Staff job?
Ans: This Back Office Staff job has 10:00 AM - 07:00 PM timing.