Back Office Sales Assistant

Job Summary:

We are looking for a proactive and customer-focused individual with at least 1 year of experience in customer support. The role involves handling customer inquiries, resolving issues, collecting feedback, and ensuring excellent service delivery across all communication channels.

Key Responsibilities:

·       Respond to customer queries via phone, email, and chat.

·       Resolve issues efficiently and maintain a positive tone.

·       Record all interactions accurately in the CRM system.

·       Escalate complex cases to the appropriate teams.

·       Collect customer feedback and reviews to improve service quality.

·       Suggest improvements to enhance the support process.

·       Maintain company standards in all customer interactions.

Requirements:

·       Bachelor’s degree in any stream.

·       1 year of customer support or related experience.

·       Good communication and interpersonal skills (Hindi & English).

·       Strong communication, interpersonal, and convincing skills.

·       Ability to multitask and manage time effectively.

·       Customer-first mindset and problem-solving attitude.

• It is a Full Time Back Office / Data Entry job for candidates with 1 - 3 years of experience.

More about this Back Office Sales Assistant job

1. What is the eligibility criteria to apply for this Back Office Sales Assistant job?
   Ans: The candidate should be Graduate and above and above with 1 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹25000 per month that depends on your interview. It's a Full Time job in Noida.
3. How many working days are there for this Back Office Sales Assistant job?
   Ans: This Back Office Sales Assistant job will have 6 working days.
4. Are there any charges applicable while applying or joining this Back Office Sales Assistant job?
   Ans: No, there is no fee applicable for applying this Back Office Sales Assistant job and during the employment with the company, i.e., Recruiting Genie Llp.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Back Office Sales Assistant role?
   Ans: There is an immediate opening of 1 Back Office Sales Assistant at Recruiting Genie Llp
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Back Office / Data Entry job.
8. What are the timings of this Back Office Sales Assistant job?
   Ans: This Back Office Sales Assistant job has 09:30 AM - 06:30 PM timing.