Back Office Sales Assistant

About the Company:

Guru Infocomm (India) Pvt. Ltd. is a leading IT and Telecom solution partner offering enterprise connectivity, cloud, data center, and managed services in collaboration with Tata Communications, Tata Teleservices, Yotta, and other technology partners. We help organizations modernize their IT infrastructure and communication backbone.

Role Overview:

The Back Office Sales Assistant will support the front-line sales team in handling documentation, lead coordination, quotation preparation, CRM updates, and follow-ups with clients and OEMs. The role ensures smooth backend operations that enable effective sales closures and customer satisfaction.

Key Responsibilities:

• Support the sales team in preparing quotations, proposals, and commercial documents.
• Maintain and update CRM records, customer databases, and sales trackers.
• Coordinate with OEM teams for pricing, order status, and technical documentation.
• Assist in lead qualification and assign leads to respective sales executives.
• Prepare MIS reports, pipeline summaries, and performance dashboards.
• Manage email correspondence and follow-up communication with customers and vendors.
• Ensure timely submission of KYC, PO, and billing documents.
• Handle internal approvals, renewals, and maintain organized records of all sales documentation.
• Provide administrative support to ensure the sales team meets monthly and quarterly targets.

Required Skills & Competencies:

• Strong communication and coordination skills (written & verbal).
• Proficiency in MS Office (Excel, Word, PowerPoint) and CRM tools.
• Knowledge of telecom / IT solution sales will be an advantage.
• Good analytical and documentation skills.
• Ability to multitask and handle deadlines efficiently.
• Customer service-oriented approach.

Qualifications:

Graduate in Commerce / Business Administration / IT / Engineering.1-3 years of experience in sales coordination / back office / inside sales roles (preferably in IT or telecom industry).Freshers with strong communication and computer skills may also apply.Reporting To: Sales Manager / Business Head

• It is a Full Time Back Office / Data Entry job for candidates with 1 - 3 years of experience.