Job Title: Guest Relation Executive (MBA Fresher)
Company Name: Ashtech Infra Project Private Limited
Location: Greater Noida West, Sector-12
Department: Front Office / Customer Relations
Reports To: Guest Relations Manager
Industry: Real Estate, Residential Projects, High Rise
Salary- 20k Per Month
Employment Type: Full-Time (09:30 AM to 06:30 PM)
Job Summary:
We are seeking enthusiastic and service-oriented MBA freshers to join our team as Guest Relation Executives. The ideal candidate will be the face of our organization, ensuring a seamless, personalized, and memorable experience for our guests. This is an excellent opportunity for MBA graduates who are passionate about hospitality, customer service, and client engagement.
Key Responsibilities:
Welcome guests warmly and ensure they feel valued and comfortable.
Handle guest check-in/check-out processes efficiently.
Respond to guest inquiries, requests, and complaints with professionalism and promptness.
Coordinate with other departments to fulfil guest needs and resolve issues.
Maintain accurate records of guest interactions and transactions.
Assist in promoting hotel services, amenities, events, or upgrades.
Provide concierge services including travel arrangements, reservations, and local information.
Collect and analyse guest feedback to improve service quality.
Ensure guest satisfaction and handle VIP/loyalty guest experiences with extra care.
Qualifications & Skills:
MBA in Hospitality, Marketing, Customer Relationship Management, or related field.
Excellent communication and interpersonal skills.
Strong problem-solving abilities and a positive attitude.
Proficient in Microsoft Office and hotel management software (training will be provided).
Multilingual skills (preferred but not mandatory).
High level of personal presentation and grooming.
What We Offer:
Competitive salary and incentives.
On-the-job training and career development.
Opportunity to grow within a dynamic and professional environment.
Exposure to international guest relations standards.
⬛ How to Apply:
Share your CV at: saurabh.singhal@ashtechgroup.in or WhatsApp: +91 – 88999-88343