Back Office Operations

Job Specification: Tutor Support

Location: Office-based

Hours: Monday to Friday, 8:00am – 5:00pm UK time (1 hour lunch included)

Holiday: 28 days (including bank holidays)

Start Date: Within 2 weeks of offer.

About the Role

This is a fantastic opportunity to join a forward-thinking education provider and build a longterm career in a supportive, professional, and rewarding environment.

As a Tutor Support, you will work closely with our experienced tutors and quality team to

support the delivery of high-quality learning. You'll play a key part in helping learners

succeed by assisting with marking, feedback, and the day-to-day administration that keeps

our delivery running smoothly.

This role is ideal for someone who enjoys working in education, has strong attention to

detail, and takes pride in producing high-quality work.

Key Responsibilities

• Support tutors with marking and feedback on learner work

• Manage tasks to agreed timescales and deadlines

• Assist tutors with administrative duties including quality control and compliance

• Work closely with the audit and compliance team to ensure records are accurate and

up to date

• Maintain accurate documentation and learner records

• Support the wider delivery team with day-to-day administrative needs

About You

• Graduate qualified in Teaching or Education, OR a minimum of 2 years' experience

working in an education environment

• Strong organisational skills and excellent attention to detail

• Confident providing clear, constructive written feedback

• Able to manage multiple tasks and meet deadlines

• IT literate – competent with Outlook, Word, Excel, and PowerPoint

• Good written and spoken English

• Professional, reliable, and team-focused

Salary & Career Progression

• Competitive starting salary based on experience

• Additional salary increase subject to successful completion of 6-month probation

Annual appraisal with formal review of performance, salary, and leave entitlement

(may be conducted earlier where appropriate)

• Ongoing training and development to support your career growth

• Discretionary performance-based incentives and bonuses

Holiday & Leave Benefits

• 28 days holiday per year (including bank holidays)

• Incremental leave – after 2 years of continuous service, an additional day of holiday

per year of service, up to a maximum of 33 days

• Carry-forward of unused leave (subject to line manager approval)

• Bereavement leave – 3 days paid leave for the death of an immediate family member

• Sick leave considered at the discretion of the line manager

• Where weekend work is occasionally required, time off in lieu granted at 1.5 times

the hours worked

Long-Service Rewards

• After 3 years of continuous service – loyalty bonus equivalent to 3 months' salary,

plus 1 additional week of holiday for that year

• After 5 years of continuous service – loyalty bonus equivalent to 5 months' salary,

plus 2 additional weeks of holiday for that year

• Maternity leave eligibility of up to 9 months at 50% salary (available once every 3

years, after qualifying service)

Working Environment

• Modern, professional office environment

• All equipment supplied

• Supportive team and inclusive working culture

Working Hours

Monday to Friday, 8:00am – 5:00pm UK time (1 hour lunch included).

How to Apply

If you are passionate about education and want to join a growing team that values quality,

professionalism, and personal development, we'd love to hear from you.

Minimum of 2 references and proof of qualifications will be required at offer stage.

• It is a Full Time Back Office / Data Entry job for candidates with 0 - 1 years of experience.