Back Office Operations

Job Summary:

We are hiring a Branch Operations Manager to lead and manage the day-to-day operations of our learning center. The ideal candidate will be responsible for smooth functioning of academic deliveries, center administration, student-parent coordination, and local team performance, ensuring a seamless learner experience at the branch level.

Key Responsibilities:

1. Center Operations & Administration

• Manage end-to-end branch activities – student onboarding, session scheduling, classroom readiness, and infrastructure maintenance.

• Ensure availability of resources – faculty, materials, systems, and support staff.

• Monitor attendance (students & faculty) and ensure session discipline.

2. Team Leadership

• Lead a team of counselors, support staff, academic coordinators, and front-desk executives.

• Drive daily performance, training, and productivity across roles.

• Act as the single-point contact for staff grievances, leaves, and performance feedback.

3. Student & Parent Interaction

• Handle escalations related to classes, complaints, or service delivery.

• Organize regular parent-student-teacher meetings for feedback.

• Track and improve student engagement, satisfaction, and retention.

4. Revenue & Sales Support

• Support sales and admission targets by coordinating with the counseling team.

• Ensure walk-ins, inquiries, and leads are timely followed up and converted.

• Monitor fee collections and support recovery where required

• It is a Full Time Back Office / Data Entry job for candidates with 4 - 6 years of experience.

More about this Back Office Operations job

1. What is the eligibility criteria to apply for this Back Office Operations job?
   Ans: The candidate should be Post Graduate and above and above with 4 - 6 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹30000 - ₹38000 per month that depends on your interview. It's a Full Time job in Hyderabad.
3. How many working days are there for this Back Office Operations job?
   Ans: This Back Office Operations job will have 6 working days.
4. Are there any charges applicable while applying or joining this Back Office Operations job?
   Ans: No, there is no fee applicable for applying this Back Office Operations job and during the employment with the company, i.e., A&K EVENTIVATION.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Back Office Operations role?
   Ans: There is an immediate opening of 4 Back Office Operations at A&K EVENTIVATION
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Back Office / Data Entry job.
8. What are the timings of this Back Office Operations job?
   Ans: This Back Office Operations job has 09:00 AM - 06:00 PM timing.