Back Office Manager

The Back Office Manager is responsible for overseeing the day-to-day administrative and operational support functions of the organization. This role ensures that internal processes run efficiently, accurately, and in compliance with company policies, enabling front-office and operational teams to perform effectively.

Key Responsibilities

• Manage and supervise back-office staff, including administration, documentation, and support teams

• Oversee daily administrative operations and workflow optimization

• Ensure accurate record-keeping, data management, and reporting

• Coordinate with front-office, finance, HR, and operations departments

• Develop, implement, and improve internal policies, procedures, and systems

• Monitor compliance with company standards, legal requirements, and internal controls

• Handle vendor coordination, office supplies, and administrative budgets

• Prepare management reports, performance metrics, and operational summaries

• Resolve operational issues and ensure timely completion of back-office tasks

• Support audits, inspections, and internal reviews

Required Skills and Qualifications

• Bachelor’s degree in Business Administration, Management, or a related field

• Proven experience in back-office operations or administrative management

• Strong leadership and team management skills

• Excellent organizational and time-management abilities

• High attention to detail and problem-solving skills

• Proficiency in MS Office and relevant ERP or management systems

• Strong communication and coordination skills

Preferred Qualifications

• Experience in finance, HR, or operations support

• Knowledge of compliance, documentation, and process improvement

• Experience managing cross-functional teams

Key Competencies

• Process optimization

• People management

• Analytical thinking

• Confidentiality and integrity

• Multitasking and prioritization

Working Conditions

• Full-time, office-based role

• It is a Full Time Back Office / Data Entry job for candidates with 3 - 6 years of experience.