Back Office Manager

1. Administrative & Operational Management

- Oversee day-to-day office operations including scheduling, documentation, and workflow management.

- Maintain property listings, agreements, contracts, and transaction records to ensure accuracy and compliance.

- Act as a liaison between agents, clients, and management, ensuring clear communication and smooth processes.

2. Financial & Compliance Oversight

- Handle billing, invoicing, commission tracking, and expense management.

- Ensure compliance with real estate regulations, licensing, and documentation standards.

- Prepare financial reports for management and assist in audits.

3. Human Resources & Training

- Support recruitment, onboarding, and training of new agents/staff.

- Monitor sales performance and provide operational training to agents.

- Coordinate with HR for payroll, employee records, and performance reviews.

4. Client & Agent Support

- Provide back-office support to agents by preparing contracts, marketing materials, and property documentation.

- Assist clients with queries, documentation, and transaction follow-ups.

- Ensure customer satisfaction through timely communication and problem resolution.

5. Technology & Data Management

- Manage CRM systems, databases, and digital tools for property listings and client records.

- Ensure data security and confidentiality of client and company information.

- Implement digital productivity tools to streamline workflows.

• It is a Full Time Back Office / Data Entry job for candidates with 1 - 4 years of experience.