We are looking for a Back Office Executive to join our team . This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Legal Firm. The role offers ₹10000 - ₹15000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is 12th Pass and 0 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Back Office / Data Entry job for candidates with 0 - 6+ years Experience.
More about this Back Office Executive job
What is the eligibility criteria to apply for this Back Office Executive job?
Ans: The candidate should be 12th Pass and above and above with 0 - 6+ years Experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹10000 - ₹15000 per month + Incentives that depends on your interview. It's a Full Time job in Kolkata.
How many working days are there for this Back Office Executive job?
Ans: This Back Office Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Back Office Executive job?
Ans: No, there is no fee applicable for applying this Back Office Executive job and during the employment with the company, i.e., Upturn United Consultancy Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Back Office Executive role?
Ans: There is an immediate opening of 90 Back Office Executive at Upturn United Consultancy Private Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Back Office / Data Entry job.
What are the timings of this Back Office Executive job?
Ans: This Back Office Executive job has 09:00 AM - 06:00 PM timing.
Candidates can call HR for more info.
Read More
Other Details
Incentives
Yes
No. Of Working Days
6
Skills Required
Computer Knowledge
Shift
Day
Contract Job
No
Salary
₹ 10000 - ₹ 15000
English Proficiency
No
Contact Person
Arindam Nath
Interview Address
Sector V - Salt Lake, Kolkata
Posted 8 hours ago
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