Back Office Executive

Roles & Responsibilities

1. Monitor and track all assigned tasks through the FMS system.

2. Coordinate with different departments to ensure smooth process flow.

3. Follow up with concerned team members for timely completion of assigned tasks.

4. Track the progress and status of ongoing activities.

5. Identify delays, pending tasks, or process-related issues and coordinate with the concerned

person for resolution.

6. Escalate important delays or unresolved issues to senior management / MD when required.

7. Maintain accurate records and update reports using Microsoft Excel and Google Sheets.

8. Coordinate for order processing, dispatch activities, and payment-related tasks.

9. Ensure timely updates and completion of activities as per the required timeline.

10. Prepare and maintain weekly process/activity reports and share updates with the concerned

management.

11. Follow up on pending activities and highlight important pending tasks in the weekly report.

12. Support the team in maintaining proper coordination and improving process efficiency.

13. Maintain proper documentation and records related to assigned activities.

14. Coordinate with internal teams to ensure smooth communication and timely execution of work.

Requirements / Skills

• Educational Qualification: Graduation preferred (Commerce, Business Administration, or relevant

discipline preferred).

• Experience: 1–3 years of experience in coordination, process management, back-office operations, or a

similar role preferred.

• Strong communication and follow-up skills.

• Proficient in Microsoft Excel and Google Sheets.

• Good understanding of task tracking, reporting, and process coordination.

• Strong organizational skills with the ability to manage multiple tasks simultaneously.

• Ability to identify delays and coordinate effectively with different departments.

• Good attention to detail and accuracy in maintaining records and reports.

• Ability to work independently and follow up with team members professionally.

• Good communication skills in English, Hindi, and Marathi

• It is a Full Time Back Office / Data Entry job for candidates with 1 - 5 years of experience.