A Naukri Group company
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A Naukri Group companyLoginHire Local Staff
12,000 - 18,000 /month
The Purple Technosys
A Block Sector-63 Noida, Noida
1 - 3 years Experience in Back Office / Data Entry
Full Time
We are looking for a Back Office Executive to join our team at The Purple Technosys. The role involves updating accurate data in databases, spreadsheets, and systems as required. With a collaborative environment and growth opportunities, the position offers a ₹12,000 - ₹18,000 salary.
Key Responsibilities:
Handle daily service center back-office operations.
Manage customer calls and service requests.
Create and update service tickets in the system.
Coordinate with technicians for service assignments.
Follow up on pending and completed service calls.
Maintain daily reports, Excel sheets and customer records.
Track technician attendance and job status.
Handle customer complaints and provide timely updates.
Coordinate with customers and technicians for smooth operations.
Required Skills:
Basic computer knowledge.
Good knowledge of MS Excel and MS Office.
Good communication skills.
Ability to handle calls and customer queries.
Responsible, punctual and well-organized.
Freshers and experienced candidates can apply..
