Follow up on all leads generated through Ads Campaigns (Meta Ads, Google Ads, Website, WhatsApp, Social Media, etc.).
Contact prospective clients via call, WhatsApp, email, and SMS.
Understand client requirements and record complete details in the CRM.
Schedule meetings and demos for the sales team.
Maintain and update the lead database with accurate follow-up remarks and status.
Ensure timely follow-up with every lead until closure.
Share daily, weekly, and monthly lead follow-up reports with the management.
Coordinate with the sales, marketing, and operations teams for smooth lead management.
Track lead conversions and ensure no inquiry is missed.
Handle basic customer queries and direct them to the concerned department when required.
Maintain proper records of quotations, proposals, and client communications.
Support the team with administrative and back-office tasks as assigned.