Back Office Executive

Greetings from Team Management Services (TMS), an end-to-end HR consulting firm!  

There are currently job openings for the position of Back Office Executive for our client located in Ghansoli (Navi Mumbai).   

Company Profile:     

Our client delivers advanced fuel dispensing equipment, electronic systems, payment solutions, and electric vehicle chargers. Serving customers worldwide, our client has united with industry-leading brands. Focused on innovation, safety, and sustainability, they provide reliable, customer-centric solutions for retail fueling and commercial applications. Headquartered in Downers Grove, Illinois our client operates globally with a commitment to shaping the future of fueling and clean energy infrastructure through cutting-edge technology and trusted service.   
   

Position Title:  Back Office Executive-(1 Year Contract Renewable–TMS Payroll) 

Qualification:  Bachelor of Commerce (B.Com.) 

Job Location:  Ghansoli(Navi Mumbai) 

Experience:  2-4 years 

Job Summary:  

We are seeking a detail-oriented and proactive professional to support our service operations. The role involves MIS reporting, coordination with field technicians, timely data entry, and maintaining accurate service and billing records. The ideal candidate will ensure seamless communication between departments and contribute to efficient back-office service processes. 

Roles & Responsibilities:   

• MIS Reporting & Data Management: Prepare and maintain comprehensive MIS reports to track service operations, billing statuses, and technician performance. Ensure accurate, real-time data entry into internal systems for efficient tracking and reporting. 

• Coordination with Field Technicians: Act as a central point of communication between field service technicians and office departments. Coordinate daily service schedules, allocate service requests, and track job completion timelines. 

• Record-Keeping: Maintain updated records of service requests, billing documents, payment statuses, and technician visits. Ensure proper filing of service reports, bills, and invoices for compliance and auditing purposes. 

• Timely Data Capture: Ensure all service-related data—like customer interactions, job status, billing details, and part replacements—are captured and entered in the system promptly and accurately. 

• Billing & Accounts Support: Assist with the generation, verification, and dispatch of client bills based on technician job sheets and service reports. Liaise with the accounts team for invoice follow-ups and timely collections/payments. 

• Communication with Stakeholders: Regularly interact with clients, vendors, and internal teams to resolve issues related to services, delays, billing discrepancies, or payment follow-ups. 

• Use of MS Office Tools: Utilize Excel and Outlook effectively for data analysis, report generation, and communication. Employ spreadsheets and templates for systematic documentation. 

• Service Workflow Monitoring: Track service ticket lifecycle from initiation to closure. Flag delays or discrepancies to the concerned departments for resolution. 

• Administrative Support: Provide general administrative support to the technical service department, ensuring smooth documentation flow and logistical coordination for tools, equipment, or spare parts. 

Required Skills:  

• Strong proficiency in MS Excel and MS Office tools 

• Excellent communication and coordination skills 

• Experience in MIS reporting and data entry 

• Knowledge of billing, invoice tracking, and financial documentation 

• Attention to detail and strong organizational skills 

• Ability to multitask and manage timelines effectively 

• Familiarity with service operations or technical coordination is a plus 

Since I feel that you are a good fit for this position, could you please immediately send me your updated CV along with answers to the following questions:    

•         Full Name:      

•         Graduation:      

•         Current Organization:      

•         Current Designation:      

•         Total Experience:        

•         Current CTC:     

•         Expected CTC:      

•         Current Location:   

•         Contact No.:      

•         Notice Period:   

•         Availability to interview next week, if shortlisted:    
 

If you have any questions or concerns, please do not hesitate to contact us. Also, please feel free to forward this email to your friends and colleagues if you feel they might be interested in this position.    

Thank you and hope to talk to you soon in more detail.    

• It is a Full Time Back Office / Data Entry job for candidates with 1 - 4 years of experience.

More about this Back Office Executive job

1. What is the eligibility criteria to apply for this Back Office Executive job?
   Ans: The candidate should be Graduate and above and above with 1 - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹25000 - ₹30000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Back Office Executive job?
   Ans: This Back Office Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Back Office Executive job?
   Ans: No, there is no fee applicable for applying this Back Office Executive job and during the employment with the company, i.e., Team Management Services.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Back Office Executive role?
   Ans: There is an immediate opening of 1 Back Office Executive at Team Management Services
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Back Office / Data Entry job.
8. What are the timings of this Back Office Executive job?
   Ans: This Back Office Executive job has 09:00 AM - 06:00 PM timing.