Back Office Executive

Job Description: Back Office Executive

Position: Back Office Executive

Department: Sales

Reporting To: Sales Manager / Sales Head

Location: A/FF/2/3/4, Pushpak Estate, Gujarat Bottling Cross Road, Rakhial, Ahmedabad.

Experience: 3–10 Years

Key Responsibilities:

• Provide back-office support to the inside sales team.

• Prepare and share quotations, proforma invoices, and sales orders.

• Coordinate with the sales team for order processing and follow-ups.

• Maintain and update customer data, leads, and sales records in CRM/ERP.

• Follow up with customers for order confirmation, payments, and dispatch status.

• Coordinate with accounts, logistics, and warehouse teams for smooth order execution.

• Handle customer inquiries via phone, email, and WhatsApp.

• Prepare daily, weekly, and monthly sales reports.

• Ensure proper documentation and record keeping.

• Support the sales team in achieving monthly and quarterly targets.

Skills & Requirements:

• Good communication skills (English, Hindi, and local language preferred).

• Basic knowledge of inside sales and order processing.

• Proficiency in MS Excel, Word, and email communication.

• Experience with CRM software is an added advantage.

• Strong coordination and follow-up skills.

• Ability to multitask and work under deadlines.

• Detail-oriented and well-organized.

Education Qualification:

• Graduate in any discipline (Commerce preferred).

Key Competencies:

• Customer-focused approach

• Time management

• Accuracy and attention to detail

• Team coordination

Salary & Benefits:

• As per company standards

• Performance-based incentives (if applicable)

• It is a Full Time Back Office / Data Entry job for candidates with 3 - 6+ years Experience.