Responsibility
Back Office Executive
Maintain and update daily sales reports and inventory records
Coordinate with sales team, distributors, and retailers for order processing
Handle entries and outward material tracking
Follow up with warehouse for dispatch status
Manage return, replacement, and damage claim records
Support accounts team with billing and payment follow-ups
Prepare MIS reports for management review
Maintain customer database and distributor records
Handle email communication and documentation
Coordinate with marketing team for product availability updates
Ensure proper filing and documentation of company records
Maintain confidentiality of business data