Back Office Executive

Job Summary:
We are seeking a polite, organized, and proactive Service Team Executive to coordinate daily service operations, maintain accurate records, and serve as the primary point of contact for client service queries. The ideal candidate should possess excellent communication skills, attention to detail, and the ability to handle both administrative tasks and client coordination efficiently.

Key Responsibilities:

• Prepare and circulate Morning DSR (Daily Service Report) for all service engineers.

• Coordinate daily service schedules and create tickets for the next day's tasks.

• Handle client calls related to complaints, service requests, and installations.

• Log and resolve client complaints through timely follow-up and coordination.

• Prepare and maintain service and installation reports submitted by engineers.

• Receive and log installation requests from clients.

• Collect daily updates from engineers at both field and office locations.

• Assist in planning and scheduling the next day’s visits for service engineers.

• Maintain an organized record of all daily service activities, including:

  • Work completed

  • Service/Installation status

  • Company Name

  • Payments (Received and Pending)

  • Pending Work and Reason for Delay

• Generate challans for completed jobs and hand them over to the Store Department before the set deadline.

• Maintain filing systems (digital and physical) for all service-related documents.

Key Skills & Competencies:

• Excellent communication and interpersonal skills

• Strong organizational and time management abilities

• Proficiency in MS Office (Excel, Word, Outlook)

• Ability to manage multiple tasks efficiently

• A customer-centric and problem-solving attitude

• Polite and professional demeanor

• It is a Full Time Back Office / Data Entry job for candidates with 0 - 2 years of experience.

More about this Back Office Executive job

1. What is the eligibility criteria to apply for this Back Office Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹13000 - ₹15000 per month that depends on your interview. It's a Full Time job in Delhi.
3. How many working days are there for this Back Office Executive job?
   Ans: This Back Office Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Back Office Executive job?
   Ans: No, there is no fee applicable for applying this Back Office Executive job and during the employment with the company, i.e., SARAS EQUIPMENTS PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Back Office Executive role?
   Ans: There is an immediate opening of 2 Back Office Executive at SARAS EQUIPMENTS PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Back Office / Data Entry job.
8. What are the timings of this Back Office Executive job?
   Ans: This Back Office Executive job has 09:00 AM - 06:00 PM timing.