Greet and assist customers in a friendly and professional manner
Sell movie tickets, food, and beverages at box office and concession counters
Prepare and serve snacks and drinks according to hygiene and safety standards
Usher guests to theaters and assist with seating when required
Maintain cleanliness of lobby areas, auditoriums, and workstations
Handle customer inquiries, complaints, and feedback politely and promptly
Follow cash handling procedures and operate POS systems accurately
Support opening and closing duties as assigned
Comply with company policies, safety regulations, and service standards